How to Implement Empathy Training in the Workplace
Cultivating Empathy in the Workplace—Today’s #1 Skill
Creative Problem Solving Examples That Solved Real World Problems
Not all problems have simple, straightforward solutions. And the more we try to solve these problems with basic techniques, the worse the problems get. Real-world problems are messy and complicated, and they require a creative approach to problem solving. In this post, we’ll share a range of real-world creative problem solving examples from the human-centred design work of Overlap Associates.
When there isn’t a straightforward answer, it’s time for another approach—one that puts all of the peop…
Why Every Team Needs Human-Centred Design Training
Human-centred design puts the individuals your organization or business serves at the centre of every product, service, or decision you make. This means better solutions and better results for your team, customers, clients, stakeholders, and community at large. Human-centred design training can help your team adapt in a rapidly evolving world, solve complex problems, and design products or services that leave a long-lasting positive impact.
Here are seven ways your team and overall business ca…
7 Decision Making Tools for Reaching Group Consensus
How to Make Better Decisions
It’s hard to know how to make good decisions. How do you know beyond a doubt that the choice you’re about to make is the right one? What if you get it wrong? This fear can be paralyzing, as none of us know what the future holds. Truthfully, every decision we make is a risk, but we can mitigate that risk by learning how to make better decisions.
In this post, we’ll discuss how you can make better decisions, including key design thinking strategies and an overview of the most effective decision …